Help

Click here to contact us.

Sometimes you may want the very best to help you with your security or other system problems. Our parent company, The Prometheus Group, is ready to jump in and make it happen for you. Please feel free to contact us, either via e-mail at: help AT progllc DOT com or via phone at: 703-266-6006 (9AM -5PM EST, Mondat thru Friday), or leave us a message. E-mails to our help address will be automatically tracked by our online helpdesk system and you will be contacted promptly to discuss your needs.

You can also use the contact us page to reach us.

We have many help documents online, here are some of the most common things people look for help with:

Troubleshooting Firewalls

Troubleshooting Linux Firewalls

Troubleshooting Windows Firewalls

Troubleshooting BSD Firewalls

mod_security downloads

mod_security rules

Setting up mod_security

Submit a new rule or ask for help with modsecurity

Windows Help

Linux Help

Solaris Help

BSD Help

MacOS Help?

Incident Response: Help! My machine has been broken into! This guide tells you what to do when a computer attack occurs, and if you're systems have been hacked, broken into, etc.

Securing your Systems How to secure yourself from attack.

How do I add a page to this website?

How do I edit a page on this website?

How do I submit an article to this website?

Visit the Got Root FAQ for that information.

First, check the FAQs to see if your question has been answered there. Then, check the master list of all document sections for this website. It may simply not be categorized yet. You can also try searching for the document here.

And if all else fails, please feel free to Contact us with your question. Create the document yourself, or just post your question in our many forums.